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  • Golden Compass email address is info@goldencompasstours.com.au
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Golden Compass New Zealand Freephone number 0800-132-385
  • 0800-132-385

Golden Compass will take every reasonable measure to ensure your information is safe and secure. All users of our web site and our services agree to act in accordance with this policy. This privacy policy protects your privacy by informing you about:

  • The types of personal information Golden Compass collects about you through our web site
  • How Golden Compass collects that information
  • The purpose for which Golden Compass collects that information
  • The types of organisations which Golden Compass discloses the information
  • How you may opt-out of or limit use of your personal information
  • Employee accountability
  • Maintaining this policy
Types of Information 

Golden Compass collects a variety of information which is essential to provide our services to you. The information we collect includes:

  • Personal information or details registered with Golden Compass. Personal information that we request on this site includes contact details (name, address, e-mail address, and general information on your travel interests)
  • Some basic information about your computer and Internet connections
  • Patterns of use on this web site
How is the information collected?  
  • From customers directly registering their contact details on the site
  • Requests to be placed on our mailing lists following marketing activity
  • Collection of email addresses from those who wish to communicate with us by email
  • Completed booking forms in relation to travel requirements

Some basic information about your computer and Internet connections is collected using “cookies”. Cookies are small lines of data stored on the web browser. These cookies are placed in your browser file on your hard drive. Golden Compass uses cookies to identify your computer when you come back to our web site; they also allow us to improve service for you on your subsequent visits to our site. By using cookies web sites can track information about visitor’s use of the site. Most web browsers can be configured to notify the user when a cookie is received, allowing the user to either accept or reject it. If you disable the use of cookies on your web browser or remove or reject specific cookies from this web site or linked sites, then you may not be able to gain access to all the content and facilities of this site.

Purpose of collection 
  • To enable Golden Compass to dispatch a brochure a customer has requested
  • If  you do not opt out of receiving information from Golden Compass, we will communicate with you about any new touring options or special offers
  • For operational purposes we take note of how you use the site, such as recording site traffic, navigation techniques and to diagnose problems with our server and administer our web site
  • We also use the information we collect to monitor and improve our internal operations, as well as to improve the experience of our web site users
When and to whom will personal information be disclosed? 

Golden Compass will only use this information for the following reasons:

  • To complete reservations on your behalf and to allow our staff to contact you regarding your travel requirements. This includes providing necessary information to airlines, hotels, ground transport, foreign embassies to obtain necessary visa, and attraction suppliers
  • To our professional advisors, including our accountants, auditors and lawyers, as required or authorised by law
  • To our mailing houses to enable us to post information to you
  • Please be assured we would never send unsolicited mail, nor would we sell customer’s names, addresses, e-mail addresses or other personal information to a third party
Opting out 

Should you wish to opt-out of receiving information from Golden Compass, you can e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 1800 132 385 (Freephone Australia)/ 0800 132 385 (Freephone New Zealand). If you choose to opt-out, you will not receive free newsletters and programs, or be kept informed of any new Golden Compass touring options, and special offers and events.

Accountability 

Only those Golden Compass employees that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorisation to do so.

Maintaining this policy 

Golden Compass will post any alterations to this privacy policy immediately any changes become effective within the organisation so users will always know the information we collect, how we use it and under what circumstances we disclose it. Users are responsible for periodically checking our web site for changes to this policy.